Welcome to Child, Adult & Family Services at Hope
Personalized, one-on-one services that help people of all ages build skills, gain independence, and stay connected to their community
Overview
Hope supports children, adults, and families in building skills for everyday life. Services are designed to help each person grow in independence, confidence, and connection to their community. Whether someone lives with their family or on their own, support is provided where it matters most—at home, in the community, and within daily routines.
Services are flexible, one-on-one, and tailored to people of all ages. Each person is supported through an individualized Plan of Care that reflects their goals, strengths, and preferences. Staff take time to get to know each person and their family, shaping support around what is most meaningful to them. For some, that may mean learning daily living skills at home. For others, it may involve exploring the community, trying new activities, or building social connections.
No two plans look the same, but the focus is always consistent: building skills, increasing independence, and supporting overall well-being. Staff serve as teachers, mentors, and coaches—breaking down skills into manageable steps, offering encouragement, and adjusting their approach based on what works best for each person. Progress is tracked over time, and successes—big or small—are recognized and celebrated.
Hope serves people across the lifespan, from early childhood through adulthood. The Child, Adult, and Family Services team works closely with families, caregivers, and care coordinators to provide thoughtful, consistent support. Communication is a key part of this process. Families are kept informed, involved, and supported every step of the way, ensuring services reflect their needs, priorities, and vision for their loved one.
In-Home Supports
For children and youth living at home, Hope provides support in their comfortable environment. In-home supports focus on helping children build routines, develop independence, and strengthen everyday life skills. Staff work alongside the child and family, offering guidance, structure, and encouragement throughout activities of daily living.
This might include practicing morning or evening routines, learning how to complete household chores, or building communication and social skills. Over time, these small, consistent efforts help children gain confidence and take on more responsibilities in their daily lives. Services are tailored to each child’s age, needs, abilities, and goals.
Independent Living Supports
For adults living in family homes or independently, Hope provides support that builds the skills needed for everyday life. These services focus on helping people become more self-sufficient while staying connected to their community.
Staff support adults with tasks like grocery shopping, budgeting, cooking, and maintaining a home. They may also help with personal care, scheduling appointments, or learning how to navigate transportation. Just as important, staff help people build decision-making skills and confidence in their ability to manage daily responsibilities.
These supports are not about doing things for someone—they are about teaching, coaching, and encouraging. Over time, people gain the skills they need to make choices that reflect their own goals and preferences.
Community Supports
For people of all ages, Hope provides community supports (commonly known as Day Habilitation) that focus on skill-building through real-life experiences in the community. Rather than taking place in a classroom or facility, these services happen out in the world—where people shop, socialize, exercise, and explore.
Each activity is connected to the person's Plan of Care and designed to build specific skills. A trip to the grocery store might support budgeting and decision-making. A visit to a coffee shop can help with communication and social interaction. Even simple outings can create meaningful opportunities for growth.
Community supports are highly individualized. Some people may spend a few hours in the community each day, while others may have shorter or more flexible schedules. No two days are exactly the same, but each one is purposeful. Activities are chosen based on interests, goals, and what will help the person continue to learn and grow.
Respite Services
Respite services provide short-term support that benefits both the people we support and their families. For family caregivers, respite offers time to rest, recharge, or focus on other responsibilities. For the person receiving supports, it provides opportunities to engage in activities they enjoy in a safe and supportive environment.
Respite is flexible and can be shaped around the person's interests. Some may choose to spend time at home with structured activities, while others may prefer to go out into the community. Staff can support a wide range of experiences.
Respite can be used regularly or as needed, depending on each family’s situation. The goal is to provide reliable, high-quality support that families can trust.
Person-Centered Care
At Hope, every service is guided by a personalized Plan of Care. This plan outlines each person's goals, strengths, and areas for growth, and serves as a roadmap for the support they receive.
Staff play an important role as teachers, mentors, and coaches. They break down skills into manageable steps, provide encouragement, and adjust their approach based on what works best for each person. Progress is tracked over time, and successes—big or small—are recognized and celebrated.
Communication is a key part of this process. Families are kept informed about what their loved one is experiencing and achieving, especially when people may not be able to share those experiences on their own. Regular check-ins, conversations, and relationship-building help ensure everyone stays connected and aligned.
Why Families Choose Hope
Hope’s approach is grounded in strong relationships, thoughtful support, and a commitment to each person’s well-being. Services are typically one-on-one, allowing staff to focus fully on the person and their goals and build meaningful relationships with them.
An important part of this approach is thoughtfully matching people with the right direct support staff. Our team works closely with families to find staff who are not only qualified, but also a good personal fit. This helps build trust and creates more meaningful, lasting connections. In some cases, qualified family members may also be part of the support team, adding another layer of comfort and consistency.
Hope places a strong emphasis on communication and collaboration. Staff, families, and care coordinators work together as a team, with regular check-ins and ongoing support. Training and professional development are also a priority, helping staff provide high-quality, informed care.
Many staff build long-term relationships with the people and families they support, sometimes working together for many years. This consistency makes a meaningful difference. It allows staff to truly understand the person, anticipate their needs, and support them in a way that feels natural and respectful.
Above all, Hope is extremely person-centered. Services are shaped by each individual’s culture, preferences, and goals. Health, safety, and dignity are always at the forefront, and families can trust that their loved ones are supported by a team that truly cares.
Contact Us
Getting started with Hope’s Child, Adult & Family Services begins with a conversation. Our New Services team is here to answer your questions, walk you through the process, and help you understand what services may be available for your loved one.
Once you reach out, we’ll guide you through each step. This includes an initial intake to learn about your needs and goals, followed by connecting you with our supervisors and team. From there, we carefully match you with staff who are the right fit for your family. You’ll have the opportunity to meet them, build comfort and connection, and ensure it feels like a good match before services begin.
Whether you are just starting to explore services or already have a waiver in place, we are here to support you throughout the process. Our team stays connected with you, takes the time to learn about your needs, explains next steps, connects you with the right people, and provides ongoing communication and support as services begin and grow.
We look forward to connecting with you and learning how we can help support your family.
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