I am very excited to share some wonderful news with you all. At this year’s Full Lives Conference, two of our own were honored with the prestigious “Outstanding Professional of the Year” award in the categories of Intellectual and Developmental Disabilities and Mental Health. This recognition celebrates people who demonstrate exceptional commitment, innovation, and person-centered support in the fields of developmental disabilities, behavioral health, and community services.

Please join me in congratulating Jacob Schaffer and Nathan Harris on this incredible achievement!

Jacob Shaffer

Intensive Supports Resident Manager, Outstanding Professional of the Year in the field of Intellectual and Developmental Disabilities Services

Jacob has been with Hope for over 20 years in our Kenai region. That kind of commitment says a lot on its own, but it’s how he’s shown up in those years that really stands out. Jacob builds relationships that are real. The people he supports know they can count on him. He listens. He notices the small things. He respects preferences, even when it takes extra time or creativity to honor them. He’s also someone who stays steady when things get tough. Challenging moments don’t seem to shake him—he leans in, stays calm, and works toward solutions without losing patience or perspective. Families trust him. Teammates rely on him. And new staff learn from him. Jacob shows up because he believes people deserve to live lives that feel full and self-directed. You see that in the way he celebrates progress, encourages independence, and helps people stay connected to their communities in ways that matter to them.

Nathan Harris

Behavior Analyst, Outstanding Professional of the Year in the field of Severe Mental Illness Services

Nathan has been with Hope since 2022 working as a member of Hope’s behavior support and is a true embodiment of person-centered support. He shows us every day what it really means to meet someone where they are. He has a way of slowing things down, listening closely, and making sure the person in front of him feels seen—not just supported, but understood. That kind of presence matters, especially for people who have been told “no” too many times or who carry doubt from past experiences. One of the most powerful examples of Nathan’s work is in employment support. He has helped people in getting jobs, keeping them, and starting to see themselves differently. Feeling capable. Feeling valued. Nathan also brings a thoughtful approach to his team. In situations where there are a lot of voices, a lot of opinions, and sometimes a lot of stress, he helps bring the focus back to the person at the center. He asks good questions, shares information carefully, and helps teams move forward without losing sight of what matters most. Behind the scenes, he’s also helping people navigate housing, benefits, and systems that can be overwhelming on a good day.

Each year, the Full Lives Conference brings together people from the disability services field—Direct Support Professionals, advocates, care coordinators, and so many others—who are all working toward better systems and stronger supports. To have Nathan and Jacob recognized in that space is beyond words! It reflects the kind of work happening here at Hope every day. We are incredibly proud to have them on our team and grateful for the passion, integrity, and talent they bring to their work every day.

Please join us in celebrating Nathan and Jacob for this well-deserved recognition!

With gratitude,
Michele Girault