The first step in receiving services from Hope Community Resource, Inc. (Hope) is to contact our New Services Coordinator. Following this initial contact, we will assist you in completing all paperwork required to initiate the process of obtaining an eligibility determination to receive state/federal-funded services. More people request services than funding can support. Therefore, the State of Alaska maintains a waiting list of people seeking services. A wait list assessment is completed once funding eligibility has been determined. Once those two initial processes are completed, individuals must wait to be drawn for services from the wait list. This occurs when funds become available. (As the draw process is complicated, we ask that you call for a verbal explanation if you are interested in the details.)

There are two types of wait list draws. The first is a full service draw whereby services are designed to meet most, if not all, the needs of an individual. The second is a "Core Services" draw. Core Services are designed to provide a minimal level of service until an individual is drawn for full services, thus providing some support in the interim.

Individuals may also elect to purchase services from Hope utilizing their own funds, settlements through court, insurance proceedings and so forth. Since there are no government requirements on self-funded services, this process is much easier to navigate.

Regardless of how services are funded, Hope's well-trained and knowledgeable staff can assist you in navigating the various processes. We will walk you through step by step, help interpret specific requirements, as well as offer guidance as to what documentation is needed. This process can seem overwhelming, but we are here to help you through it. In many cases, we can also provide information and referrals to other services that may be available within your community.

Please contact the New Services Coordinator at 1-907-561-5335 for more information or by e-mail at szecevic@hopealaska.org.